Why was my ID not verified?
Here are a few reasons why your ID might not have been verified:
- The ID is significantly damaged or expired.
- The ID barcode is fading or dirty.
- You did not upload the correct type of ID.
- The image you uploaded was blurry or contained a shadow or glare.
- The image you uploaded was black and white.
If you still have questions, please send us a message, and we'll look further into this matter.